Swine Flu Scams  
 
05/07/2009

Relying on reports from online security experts, the Better Business Bureau of the Southwest (BBBSW) is warning consumers to be on the lookout for fraudulent e-mails and websites trying to take advantage of the current swine flu outbreak.
 
"Scammers read newspapers, watch TV and surf the Internet and they know that by using a hook from the day's top headlines, that they'll be able to catch lots of fish," said Jerry Shipman, BBBSW President. "Right now, issues associated with swine flu and a potential pandemic are of global interest and that means scammers have a very large pond to go phishing in."
 
According to McAfee Avert Labs, an online security company, spammers began pumping out e-mails as soon as the first accounts of swine flu were being reported in the news, accounting for two percent of all spam messages. The messages include such subject lines as, "Madonna caught swine flu!" and "Swine flu in Hollywood!" The company reports that the e-mails do not contain malware but often link to online pharmacies.
 
According to another online security company, more than 250 websites with the term "swine flu" have been registered within the first few days following the announcement of the outbreak and predict that the scam artists are preparing to use such websites in a variety of different online scams.
 
BBBSW offers the following advice to avoid swine flu scams:
 
1. Avoid opening e-mail from an unknown source and do not click on any links in the body of the e-mail or open any attachments. Instead, delete the e-mail or report it to the Federal Trade Commission by forwarding the e-mail to spam@uce.gov.
 
2. Don't believe online offers for vaccinations against swine flu because a vaccine does not exist. For more information on swine flu and updates on progress in fighting the outbreak, go to www.cdc.gov/swineflu
 
3. Make sure your anti-virus and anti-spyware software is up to date and all operating system security patches have been installed. If your computer becomes infected as the result of a spam e-mail about swine flu, you can report it to the Internet Crime Complaint Center at www.ic3.gov.
 
Other Resources and Information
 
The U.S. Food and Drug Administration and the Federal Trade Commission are also alerting the public to be wary of Internet sites and other promotions for products that claim to diagnose, prevent, mitigate, treat or cure the 2009 H1N1 influenza virus, also known as swine flu.
 
"Consumers who purchase products to treat the novel 2009 H1N1 virus that are not approved, cleared or authorized by the FDA for the treatment or prevention of influenza risk their health and the health of their families," said Michael Chappell, acting FDA Associate Commissioner for Regulatory Affairs. "In conjunction with the Federal Trade Commission, the FDA has developed an aggressive strategy to identify, investigate, and take regulatory or criminal action against individuals or businesses that wrongfully promote purported 2009 H1N1 influenza products in an attempt to take advantage of the current flu public health emergency."
 
Products that are offered for sale to the public with claims to diagnose, prevent, mitigate, treat, or cure infections caused by the H1N1 influenza virus that have not been proven to be safe and effective for these uses must be carefully evaluated. Many of these deceptive products are being sold over the Internet via illegitimate websites. The operators of these websites take advantage of the public's concerns about H1N1 influenza and their desire to protect themselves and their families. These fraudulent products come in all varieties and could include dietary supplements or other food products, or products purporting to be drugs, devices or vaccines. Such fraudulent products will not prevent the transmission of the virus or offer effective treatments against infections caused by the H1N1 influenza virus.
 
"The last thing any consumer needs right now is to be conned by someone selling fraudulent flu remedies," said FTC Chairman Jon Leibowitz. "The FTC will act swiftly against companies that resort to deceptive advertising."
 
Consumers are urged to contact their health care providers or legitimate medical supply services if they have questions or concerns about medical products or personal protective equipment. Consumers are also urged to visit the FDA and Centers for Disease Control and Prevention websites for more information about this emergency, and to determine which products the FDA has approved, cleared or authorized for use to diagnose, treat, prevent, mitigate or cure infections caused by H1N1 influenza virus. To check the Reliability Report of a company or website visit the Better Business Bureau's website at www.bbb.org.
 
Consumers are urged to report any suspected fraudulent products or criminal activity relating to FDA regulated products associated with H1N1 Flu Virus (Swine Flu), including the names of websites that may be offering these products for sale, to the FDA by visiting: http://www.fda.gov/oci/flucontact.html
 
Consumers who wish to file a complaint against a company that they believe may be deceptively advertising swine flu products are urged to call (877) 382-4357 or visit https://www.ftccomplaintassistant.gov/.
 
BBBSW Offers Tips on What You Can Do to Stay Healthy
 
- Stay informed.
 
- Influenza is thought to spread mainly person-to person through coughing or sneezing of infected people; therefore, take everyday actions to stay healthy.
 
- Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it.
 
- Wash your hands often with soap and water, especially after you cough or sneeze. Alcohol-based hand cleaners are also effective.
 
- Avoid touching your eyes, nose or mouth. Germs spread that way.
 
- Stay home if you get sick. You should stay home from work or school and limit contact with others to keep from infecting them.
 
Finally, follow public health advice regarding school closures, avoiding crowds and other social distancing measures.
 
For more information call 1-800-CDC-INFO.