THIS BUSINESS IS NOT BBB ACCREDITED

Hi-Country Chevrolet, Inc.

(505) 334-8888 404 W Chaco St, Aztec, NM 87410

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Description

Auto Dealers - New

BBB Accreditation

This business is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered this business's rating include:

Failure to respond to 1 complaint(s) filed against business

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 3
Billing / Collection Issues 1
Problems with Product / Service 6
Delivery Issues 0
Guarantee / Warranty Issues 1
Total Closed Complaints 11

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to some complaints presented by the Bureau. However, the company failed to respond to one complaint.

Complaint Details | Definitions | BBB Complaint Process | File a Complaint

  • Government Actions

    BBB has no information regarding government actions at this time.

    What government actions does BBB report on?

  • Advertising Review

    BBB has no information regarding advertising review at this time.

    What is BBB Advertising Review?

Additional Information

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84120001
BBB file opened: 12/26/1984 Business started: 1/9/1987
Licensing

In Colorado, companies selling vehicles must registered with the Colorado Department of Revenue Auto Industry Dealer Board. For information regarding licensing, consumers may call (303) 205-5604. In New Mexico, companies selling vehicles must registered with the New Mexico Motor Vehicle Division. For information regarding licensing consumers may call (888) 683-4636.

Contact Information
Jeff Thomas - Owner
    John Brislin (General Manager)Lyana Johnson (Consumer contact)
Number of Employees

65

Business Category

Auto Dealers - New

Alternate Business Names
Hi-Country Chevrolet, Inc.Hi Country ChevroletHi-Country Auto Group
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