BBB ACCREDITED BUSINESS SINCE 02/14/2002

American Tire & Services, Inc.

(505) 891-8951 4520 Arrowhead Ridge Dr SE, Rio Rancho, NM 87124

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Description

Tire Sales, Brakes, Automotive Repairs, Air Conditioning, and Suspension Services

BBB Accreditation

A BBB Accredited business since 02/14/2002.

BBB has determined that this business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised this business's rating include:

Length of time business has been operatingComplaint volume filed with BBB for business of this sizeResponse to complaint(s) filed against businessResolution of complaint(s) filed against businessBBB has sufficient background information on this business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising / Sales Issues 0
Billing / Collection Issues 0
Problems with Product / Service 2
Delivery Issues 0
Guarantee / Warranty Issues 0
Total Closed Complaints 2

Additional Complaint Information

Our complaint history for this company shows the company gave proper consideration to complaints presented by the Bureau.

Additional Information

top
12056
BBB file opened: 2/20/1991 Business started: 7/1/2001
Contact Information
Doug Wilson - President
Number of Employees

16

Business Category

Auto Repair & Service

Alternate Web Sites
Industry Tips
Certain states have regulations that mandate how automotive repair dealers must act, what they must disclose when you bring your car in for an estimate of repairs, and what they may not do. Knowing what these are can take some of the uncertainty out of the repair transaction. It's also important, though, to do what you can to make your car last longer before repairs are necessary.

For Colorado residents, the Motor Vehicle Repair Act generally requires repair garages to obtain written consent to any repair before work is performed. A repair garage must also provide an oral or written estimate of all costs associated with a particular repair. A repair garage cannot charge more than 10% over the estimate it gives for labor or parts, or $25 dollars, whichever is less, without the consent of the consumer. Additionally, consumers may have private remedies available to them under the Motor Vehicle Repair Act. For additional information, visit the Colorado Attorney General's website at http://www.ago.state.co.us/consprot/consumerlaws/MotorVehicleRepairAct.pdf .